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Welcome to YMCA Newcastle

We have  4 Apprenticeship vacancies,

Please call us on 0191 2765327 for more details

ENTREPRENEURSHIP AND ENTERPRISE – 2 apprenticeships

This role is to work in a newly established social enterprise providing speciality mushrooms to restaurants and processed food manufacturing plants.

During the Apprenticeship you will work in every aspect of the social enterprise including product development, customer relationship management, marketing, face2face sales, web sales, finance, production, distribution.

Daily duties and responsibilities of this role will vary, during your apprenticeship you rotate between the tasks detailed below:

  • Customer Relationship management; Secure and manage relationships with coffee suppliers, restaurants, wholesalers and food processors.
  • Marketing; Implement the multi-platform marketing strategy to create market share and secure sales
  • Create marketing materials
  • Sales; Implement sales strategy to meet targets for each product form different markets
  • Production; All aspects of production including;
    • Sourcing and collecting used coffee grounds
    • Assembly of growing bags
    • Nurture growing mushrooms
    • Harvesting mushrooms
    • Converting used growbags into compost
  • Distribution; All aspects of distribution including;
    • Quality control
    • Packaging
    • Distribution
    • Record keeping
  • Business Administration; All aspects of business administration including;
    • Record keeping
    • Finance planning
    • Book keeping
    • Planning and forecasting
    • IT
  • Product development; Developing a range of new products including
    • Market research
    • Product design
    • Product testing
    • Market creation

You will also be required to :

  • Maintain a clean and safe working environment
  • Complete a range of health and Safety qualifications
  • Work to the organisation’s policies and procedures

If this Apprenticeship interests you please call us on 0191 2765327

 

HOSPITALITY MANAGEMENT – 2 Apprenticeships

Our Café & Centre is run as a social enterprise serving freshly prepared, locally produced, seasonal meals, snacks and drinks.

During the Apprenticeship you will work as part of our customer-facing team ensuring high quality and great value food and drink are prepared and served to café, centre and catering customers from a clean, safe, and welcoming environment. You will also learn event planning and co-ordinating. Source, market and support bookings and enquires for the Café & Centre.

Daily duties and responsibilities of this role will vary, during your apprenticeship you rotate between the tasks detailed below:

 

Apprentice Job Description and Personal Specification

Key activities and responsibilities

  • Co-operate with all staff and volunteers.
  • Preparing and serving food, making coffee and tea with specialist equipment and collecting money.
  • Ensuring the café is fully stocked and can meet the menu at all times, notifying the café manager or kitchen staff of any shortage.
  • Assist in the planning and operations in preparing food for bookings, ensuring these are ready on time and support preparations for large bookings when required.
  • Ensure the food is served to the correct temperature and portion size.
  • Monitor expenditure, stock, wastage and use-by dates.
  • Ensuring the completion of daily financial paperwork and cash handling and that all expenditure is covered by an invoice or receipt.
  • Clean the café areas, inside and outside and ensure they are safe and hygienic at all times, including washing up as required.
  • Clean relevant service, preparation and storage areas using correct chemicals where appropriate and sign cleaning schedules as necessary, carried out daily.
  • Check that all café facilities, equipment and furnishings are in good order and report any damage.
  • Follow the normal operating plan, ensuring correct opening and closing times and setting up and clearing down as required.
  • All refuse to be removed from the kitchen/café counter and put into the correct bin.
  • Respond promptly and professionally to any customer feedback, comments or complaints.
  • Welcome anyone who enters the building when you are on shift, advising them as necessary.
  • Uphold the highest standards of health and safety, cleanliness and professionalism, use your own initiative to respond quickly to issues or challenges that may arise.
  • Maintain a high standard of personal hygiene and wear the appropriate uniform and dress code as required.
  • Any other duties as would be expected of a café worker.
  • Attend and maintain and training/qualifications/college/assessments when required.

Personal Specification

You are

  • Passionate about delivering a high quality food and drink offer.
  • Friendly, cheerful, positive and motivated with every member of the public that uses our buildings.

Education, qualifications or experience

  •  Experience of working in a catering environment preferred but not essential.
  • Food hygienic certification is desirable but not essential as full training will be provided.
  • Experience of working with customers is desirable.

Knowledge, skills and abilities

  •  Self-motivated and solution focused.
  • Enjoys multi-tasking in a busy fast-changing environment.
  • Confident with simple mental arithmetic.
  • Positive about embracing challenge and change, open to experimenting and fresh ideas.
  • Looking for development and training opportunities.
  • Believer in supportive environments, sharing with colleagues and putting young people at the heart of everything we do.

You will also be required to :

  • Maintain a clean and safe working environment
  • Complete a range of health and Safety qualifications

Work to the organisations policies and procedures

If this Apprenticeship interests you please call us on 0191 2765327

 

 

 

 

YMCA Newcastle was founded in 1849 and has been supporting the city’s young people ever since. We are an independent local charity, and use all donations and funding given to us in order to keep supporting young people and find new ways to help our future generation of Newcastle.

Our mission is to “Provide unconditional support to young people”.

We believe every young person can achieve their full potential, that’s why we base our projects and goals on our beliefs and values:

Equality: We treat every one as equals, however we work to reduce inequalities and allocate our resources depending on individual needs and circumstances.

Respect: We respect individuals for who they are regardless of their circumstances.

Tolerance: Our culture is non-judgemental and tolerant of different lifestyles, values or beliefs.

Openness: Our culture is transparent so that all our stakeholders can see the work we do.

Integrity: By acting in accordance with our organisational beliefs and values to do the right things, in the right way and the right time.

Sustainability: We strive for long term sustainability by governing the organisation to ensure its long term ability to meet the future needs of the young people of Newcastle.

We seek out opportunities to make impact on people’s lives, we welcome everyone, we inspire young people to realise their own potential, we stand up for them and speak out on issues that affect them and we are committed to serve the communities.